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Prescription Policy

Prescriptions and refills are only available for current patients and may be picked up during normal business hours. All prescriptions and refills must be approved by Dr. Causey. Effective May 1st 2020,  we will only provide written prescriptions for orders through online pharmacies. Pet owners must pick up your pet's written prescriptions. We can not mail the prescriptions. Online heartworm prescriptons require a negative heartworm test prior to recieving a written prescription.


Prescription medications are non-refundable and non-returnable. Federal law states that any medications that leave the pharmacy may not be returned for reuse due to potential safety concerns including, but not limited to, tampering, incorrect storage, and contamination.